1. Agreement to Terms
By accessing or using Zig Zeig ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
These Terms apply to all users of the Service, including free and paid subscribers.
2. Description of Service
Zig Zeig is an AI-powered marketing copilot that helps small businesses create social media campaigns, manage brand assets, and generate marketing content. The Service includes:
- AI-powered campaign generation
- Brand kit management (logos, colors, fonts, assets)
- Social media post creation and scheduling
- AI-powered image and graphic generation
- Document processing and brand insights
- Marketing copilot assistance
3. Account Registration
To use the Service, you must:
- Be at least 16 years old
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
You are responsible for all activities that occur under your account.
4. Acceptable Use Policy
You agree NOT to use the Service to:
- Violate any laws or regulations
- Infringe on intellectual property rights of others
- Generate misleading, false, or deceptive content
- Create spam, phishing, or malicious content
- Harass, abuse, or harm others
- Attempt to gain unauthorized access to our systems
- Reverse engineer or copy our AI models or technology
- Resell or redistribute the Service without permission
5. Intellectual Property Rights
5.1 Your Content
You retain ownership of all content you upload (brands, assets, documents). By using the Service, you grant us a limited license to:
- Store and process your content to provide the Service
- Use your content to train and improve our AI models (anonymized)
- Display your content as part of the Service functionality
5.2 AI-Generated Content
You own the AI-generated content created through the Service. However, you are responsible for ensuring:
- The content does not infringe on third-party rights
- The content complies with platform-specific terms (Instagram, LinkedIn, etc.)
- The content is factually accurate when published
5.3 Our IP
The Service, including all software, algorithms, design, and trademarks, is owned by Zig Zeig GmbH and protected by intellectual property laws.
6. Subscription and Payment
6.1 Free Tier
We offer a free tier with limited features. We reserve the right to modify or discontinue the free tier at any time.
6.2 Paid Subscriptions
Paid plans are billed monthly or annually. By subscribing, you authorize us to charge your payment method.
6.3 Cancellation and Refunds
- You may cancel your subscription at any time
- Cancellation takes effect at the end of the current billing period
- No refunds for partial months or unused features
- Refunds may be granted at our discretion for technical issues
7. AI Content Disclaimer
Zig Zeig uses AI to generate marketing content. While we strive for accuracy and quality:
- AI-generated content may contain errors or inaccuracies
- You are responsible for reviewing and editing content before publication
- We do not guarantee specific business results or conversions
- AI outputs may occasionally be similar to content from other users
Always review AI-generated content before publishing.
8. Limitation of Liability
To the fullest extent permitted by law, Zig Zeig GmbH shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, revenue, data, or business opportunities
- Damages resulting from AI-generated content
- Service interruptions or data loss
Our total liability shall not exceed the amount you paid us in the past 12 months.
9. Warranty Disclaimer
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. We do not warrant that:
- The Service will be uninterrupted or error-free
- All bugs or defects will be corrected
- AI-generated content will meet your expectations
- The Service will achieve specific business results
10. Termination
We reserve the right to suspend or terminate your account if:
- You violate these Terms
- Your account is inactive for an extended period
- We discontinue the Service
- Required by law or legal process
Upon termination, you may request export of your data within 30 days.
11. Indemnification
You agree to indemnify and hold harmless Zig Zeig GmbH from any claims, damages, or expenses arising from:
- Your use of the Service
- Your violation of these Terms
- Content you create or publish
- Infringement of third-party rights
12. Changes to Terms
We may modify these Terms at any time. We will notify you of significant changes via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.
13. Governing Law and Jurisdiction
These Terms are governed by the laws of the Federal Republic of Germany. Any disputes shall be resolved in the courts of Berlin, Germany.
EU consumers retain their right to bring proceedings in their country of residence.
14. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Contact Us
For questions about these Terms, contact us at:
Email: support@zigzeig.com
Address: Zig Zeig GmbH, Koenigsallee 16 i, 14193 Berlin, Germany